Spring Air NeverTurn Allegro Firm

Pros: Most comfortable mattress I have ever slept on-for the first few weeks.
Cons: Sagged badly and no service after sale.

We bought this mattress, which has a firm foam top, after much research, including a visit to the Spring Air website. On the website they made this claim for the mattress: "Extended Life high density foam resists body impressions for years. In fact, ...

Pros: Felt great in the store for the short time you lie on it.
Cons: Give it a few months and it sags and get the hump in the middle.

We too have bought a Spring Air Never turn and hate it. We actually have had two. The 1st one that we had (Crystal Lake) through J C Penney's started sagging after a few months on us. Yes they sent out their so called inspector to see the mattress who ...

Pros: Feels great in the store - but -
Cons: When you take it home, the problems begin!

QUALITY: This was probably the worst purchase I ever made. We bought a King size mattress which sagged under each of our bodies after a few months - and we are not big people! I weigh a mere 170lbs and my wife much less but this mattress could not support me. We bought the mattress at the Bon Marche (It is labeled Bon Marche but made by spring air)

WARRANTY: A scam! They send a "Mattress Inspector" to your house supposedly trained by Spring Air. These people are paid for every mattress they can come up with a good excuse to not honor their warranty. They said our warranty was void because of discoloration on the side of the mattress which was probably water. The spot was nowhere near the problem areas nor was it larger than a few inches. Stay away from this company.

Pros:

It is comfortbale for about 6 weeks and then begins to fall apart.

Cons: No customer service and will not stand behind their own warrenty

Cannot believe what a horrible mistake it was to buy this mattress. $2300 and it sags with mountains between us. You can only sleep in one part of the mattress. We turn it every two weeks in an attempt to get comfortable. There is no customer service. After we filed a warrenty claim it was automatically turned down as body impression. I called and asked for someone to come out and look at the mattress and was told there are no inspectors they do everything by pictures. I asked for the name of the CEO and was told they do not know who runs the company. DO NOT BUY ANYTHING MADE BY SPRING AIR