One Way Furniture

Stay away from this company!! I found a gorgeous quilt rack on their site, advertised as "Free Shipping!" and "Ships in 5-7 days!" The free shipping got me, because heavy items such as these tend to be expensive. As I filled out the form though, ...

We finally decided, after 8 years, to get ourselves a dining room table. After looking everywhere in the city for a good deal (and finding nothing that suited our needs and our wallets simultaneously), we decided to look online. We first went to ...

I will never buy from this company again. I ordered a ten drawer dresser and a mirror. I received the wrong mirror and a dresser with 8 drawers. I contacted them right away and they didn't even seem surprised about the mistake - it was as though I was ...

I, too, have experienced the worst customer service in my life from One Way Furniture. More than a month ago a I received a shipment from One Way and the furniture piece was smashed to pieces. The delivery company took back the order. However, after ...

This is the worst merchant I have ever dealt with. STAY AWAY! I only wish I had read all the bad reviews about this company before I tried to purchase something from them. You can not reach a real person to talk to about any issues you have to deal with ...

After redoing our kitchen, I ordered a new table and chairs online from One Way Furniture. I had been shopping around for a while and was unable to find exactly what I had in mind, so I was very happy to find a nice set at a good price. What really ...

This was one of the worst buying experiences I have had in a long time. The website misrepresents shipping time frames and product quality. The website said my item was in stock and would ship in 5-7 days. Twenty-five days later the delivery team arrived ...

We are delighted with the bed we ordered. It Arrived within 7 days and it was $100 cheaper then any one else. The delivery people were courteous and set up the bed in a matter of 10 to 15 minutes. They took away the boxes and we slept on the bed the same ...

One Way Furniture is a horrible deceptive company and I highly recommend avoiding them unless you liked being ripped off. I purchased an in stock item on 4/30. I got an email stating my item would not ship until July. I called One Way Furniture and ...

I ordered a fireplace and was shipped the wrong color. I called them right away and hit problem after problem. No one had any information about the item and I was given incorrect information about the right item being shipped (for two weeks they told me ...

#1 I waited 4 wks for an item that was to ship in 5 days. #2 OneWay's Customer service is terrible. I attempted several times to get a tracking # and to find out why the delay. I never get a live person to talk with and after waiting as long as 20 ...

Never again. I found a "L" shaped computer desk with file cabinet, storage cabinet and hutch. One Way Furniture offered the best price with free shipping. Three days later I happen to be in an Office type store and they have the item. It was very ...

I ordered the item ( glider) on July 10th, after 10 days I didn't hear anything. I called 3 times and my calls were never returned. I canceled my order on July 21st. On July 31st they informed me it was too late to cancel my order.
DO NOT DO business with them.

Very, very pleased. I saw a dinette that I liked. I was very afraid to order something that I have never seen over the Internet. Pictures are very good, the items looks exactly the way they show it in the picture. I was worried about the glass top braking, however, it all came in one piece. Nothing broken, nothing missing. They called me and told me that the item has shipped and 2 days later I received a phone call from delivery company who made sure I will be home to receive the shipment. Assembly took a while, since I have never done it before, but my husband and I mastered it together. No missing bolts, screws. Perfect. I could not be any happier. I will order from this company again.

Ordered a bedroom suite the beginning of June with delivery estimate early July, late July (28th) still had not shipped! Customer Service was helpless with answers. Found the same suite plus an additional item for almost $150 less on a different site and they would not honor the price guarantee....said it had to be just a furniture store. Mind you this was brandsplace.com not an auction site or wholesale site. I finally received an email stating my order was cancelled and please dont contact them again. MY PLEASURE.... I would not recommend this site nor receive anything from them even if it was free.

Oh yeah and the free shipping they advertise is really $9.99 not FREE! But they will charge you the regular shipping fee of $149 if you decide you want to send the damaged goods back.