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by shelbyc-72 , Oct 26 '07
Not exactly going to win any awards for customer service. I would not recommend this company. They placed my order and charged my card up front and then didn't tell me the product was back-ordered 6 weeks. I was looking for the shipping notice email a ...
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by babysmurph , Sep 19 '07
Terrible Experience: Be wary of Everything Office Furniture (Everything Furniture). As a company we spent over $5000 on furniture on one order. This was our first order (made in June 2007). They sent us the wrong order and refused to exchange it. We ...
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Frustrating
by kich58 ,Feb 28 '07
Order was taken and charges were made against my credit card the following day. 3 weeks have gone by and still no delivery. Unable to get a tracking number or any indication as to when the item might be shipped. I will be trying to cancel my order and get a refund. If it is anything like the customer service desk, it may take a while.
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Good Office Chair
by sandrarec ,Dec 17 '07
Great office chair, very comfertable. Frame is solid. Looks great in my office. Packaging good. Delivery time good. Ordering process good. Happy with office chair purchase.
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Office Furniture Fits Our Needs
by fredflints ,Nov 10 '07
Recieved our order from Everything Office Furniture. We filled our reception room with furniture chairs, desk, and a few lamps. Our company also bought 4 reception chairs and some nice tables for the conference room. Delivery people brought everything up to the office. Packaging was good. Impressed with the professional service and prompt delivery.
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first and last time!
by kyung ,May 24 '07
WOW, they are amazingly slow at customer service! After a month of calls, they finally agreed to send a replacement of the damaged sections of the reception desk and return. I have yet to see the shipment... In the meantime, I had to keep all the boxes in the middle of the office reception area since they did not "allow" us to discard them.
Also, you get what you pay for. I thought I was getting a good bargain, but the quality is horrible. You are better off spending a few extra bucks and saving yourself the trouble and headache. They really test your patience.
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An offer I couldn't refuse
by artshell11 ,Aug 04 '07
I was just hired by a new company and was given the option to purchase furniture for my office. A few of my fellow employees suggested that I use the Everything Furniture online service. I found there website to have many great styles to choose from. I went with my wish list of furniture I wanted and after going through it all, I found that I still came in under budget! My desk, office chair, bookshelves, and decorative pictures came here shipped today. My only fear now is that my office looks to good and I don't want to show up the boss but hey, he made me an offer I couldn't refuse.
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Really comfertable
by jaybuchanan ,Aug 26 '07
Just wanted to comment on my new office chair that I bought from Everything Office Furniture. Really comfertable and it looks great! What a difference a chair makes! Will use this web site again in the future.
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Purchased Two Great Guest Arm Chairs
by vladimirg ,Sep 20 '07
For my office I purchased two of these Guest Arm Chairs. I love thier professional and stylish look. They were easy to put together, which is a huge plus for me! I have had several individuals comment on the comfort and great style of the chairs as well. I will definitely consider purchasing more of these if additional chairs are needed. These are great chairs, They look like twice what they cost. They make excellant waiting room chairs. Very satisfied with my purchase from Everything Office Furniture.
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Adjustable Office Lamp exactly what I needed. Great service too!
by norvelturner ,Sep 19 '07
Bought an adjustable office lamp! The price was great and the services was good (ordering through recieving the product). The product is exactly what I was looking for! I now do not have to purchase expensive florescence (round) light tubes. This unit can use a standard household bulb. This feature alone will save me money and time. I would recommend this product to everybody.
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Good prices, and good product was delivered on time.
by lampshadyest ,Nov 15 '07
Good prices, and good product was delivered on time. I have no complaints with the delivery of the purchase. Product came in "mint" condition.
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Use to be intimidated by the thought of ordering online
by customshopper1 ,Aug 05 '07
I use to be intimidated by the thought of ordering big products, let alone my office furniture online! A colleague of mine had just had a great experience ordering his office desk and chair online from Everything Furniture and suggested that I do the same. I'm sure glad I did. I saved on gas, time, and frustration of trying to find some nice office furniture I could be happy with. So I'm a little picky, but I want my office to look great! Well now it does. The desk is very solid and stylish and my chair is really comfertable. Also, I'm really happy about the good prices. That was another issue, high prices of ordering online. I wanted to avoid that for sure but with Everything Furniture, I acutally saved more money that I would have spent because I did have a desk priced out at a local furniture store and that one more more expensive then my total cost including shipping of the desk I got delivered here today. Ok, time to order more things online.
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Very comfortable office chair!
by jacktatum ,Jul 20 '07
Very comfortable office chair! Looks even better then advertised on the web site. Delivery time was good. Very satisfied with my purchase.
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Great Office Furniture!
by jimotto001 ,Aug 03 '07
Being an amatuer at ordering anything online, let alone office furniture, I couldn't believe how easy the process to order my home furniture was, just a couple of steps. I have read a lot of buyer troubles online, so because of that I had been hesitant to buy office furniture online but these deals were just too good for me to pass up. My desk and chairs looked beautiful and was there was no damage. I'll shop at this online store for office furniture again.
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Love my office furniture
by gregernst ,Dec 20 '07
Pleased with the office furniture that I purchased. I really like the style and sturdyness of it. It's really neat too with all the different compartments that it has all these shelfs at the top too. It is very nice.
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Nov 06 '08
The website was easy to use and the product was delivered in 1 week from date of purchase.
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Dec 23 '07
Product misrouted by UPS - delivery has been delayed.
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Jul 18 '08
furniture arrive in a timely manner, but there was more to put together then "just the legs".
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Jul 17 '07
I ordered a plasma entertainment center for my living room. Ease of purchase was great, i didnt even need to call in. My card was charged and a week later i recieved my tracking info! My package arrived on time and looks perfect in our house! I will defintley be using this company again!
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Jul 21 '08
We were very pleaed with our chairs. The delivery was unbelievabley fast, less than a week after we ordered them.
A very good experience with "Every Thing Office Furniture".
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Dec 05 '07
My items came shockingly fast!
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Oct 07 '07
would shop Everything Office Furniture again. Product,price and service very good.
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Nov 11 '08
Item ordered was shipped by commercial carrier who made an imposable delivery work out by meeting me in a place that I could receive the item. The purchase was a good experience.
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Apr 05 '08
Everything furniture has extensive stock to choose from and delivery was received on time byreputable delivery service. I am quite satisfied.
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Feb 08 '05
Excellent service from merchant. However, contract delivery service needs improvement. 400 pound delivery to much for one person (driver)to handle. I have three steps leading to front door and first floor of home where I wanted delivery dropped. Driver refused citing bad back leaving no alternative except delivery/drop in garage. The boxed materials were then moved by homeowner to desired lst floor location. While my experience with merchant was outstanding, I would have second thoughts about future ordering based on my unsatisfactory experience with the freight company presently using. Thank you.
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May 29 '07
Finally after getting a new computer and a desk, my office is all set up! I got my order quickly and would shop here again.
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Mar 19 '05
Computer desk was not a problem at all. Tracking number e-mailed to me and arrived on time. The chair was another matter. The e-mail with tracking number misled me to believe the chair was shipping with the desk. Had to call customer service to find out it wasn't and would be shipped later. Site showed as being "In Stock" and the reality is the product was on "Back Order". Never did get second e-mail with tracking number for chair shipment. Had to call customer service twice to get tracking number for chair. It did finally arrive, but a lot of confusion could have been avoided if;
#1 Misleading info of "In Stock" shown on website, had instead been accurate and reflected "Back Order"
#2 The misleading e-mail with tracking number, had only been sent showing the item that was truly being shipped, instead of showing both items.
#3 When I spoke with customer service the first time about the missing chair, the rep told me they would get me a tracking number from manufacturer within 24 hrs and e-mail it to me. Instead after 48 hrs, I had to contact customer service again to get the tracking number. Never ever tell a customer you are going to do something and then not follow through.
I did like the fact that the customer service center is here in America and I could actually understand the people I talked to and they could understand me. Most refreshing that I could communicate with them without having to hire a translator! Big big points there!!!!
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Dec 18 '07
The option of tracking my orders shipment was offered but the information was blank. I did not know when the item shipped or anything. I did contact customer service to find out what shipping was available, i.e. next day, and that was not offered. I also asked if they could tell me from their experience how long it would take for me to receive the item being I was in the same state the item was shipped from and they could not offer that and I was concerned that answers were not available. I also asked if I could pick up the product myself and that was not offered either. In the end I was lucky I lived where the item was shipped from, otherwise I may not have received the item in the time frame I wanted.
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Apr 29 '05
We ordered a nice desk and it was delivered by white glove. Two guys brought it inside and set it up. It looks great, an overall good experience. Good job!
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Apr 29 '05
Took a while to assemble, but looks great and was actually fun putting together. Order was deliverd 12 days after I ordered. I need a few more things and have already ordered it from this vendor.
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