Mayflower

Pros: Best price, professional, arrived and delivered on time
Cons: None

Moving is a word that no one likes to think about. But, we had to move our household and our business from one state to another.

Deciding on a Moving Company

The first assignment was to line up a moving company. I learned...

Pros: Polite pickup team, met promised dates.
Cons: Incredibly unprofessional delivery, broken and missing items, and more!

Moving is no fun and we all know it. The new destination may be exciting but the act of making like a turtle by putting everything you own in a truck and hauling it to the new place is just plain hard work. When I accepted my most recent position I did ...

Pros: None
Cons: You can't replace special peices.

When my family received orders from the Air Force to move out here to California from Arkansas we didn't have much choice when it came to picking our movers. If we did then things might have been different!

The movers that we originally packed...

Pros: My goods arrived.
Cons: TERRIBLE SERVICE, Damaged Goods, Didn't deliver on promised date, Sent wrong truck, FLAT OUT HORRIBLE!!

I recently moved from Chicago to Boston and chose Mayflower for my moving needs. WHAT A MISTAKE!! Here is a list of things that went wrong:

1) After agreeing to use their services they promised they would give finalize which day they would...

Pros: Efficient, careful, on time, reasonable
Cons: Moving is not fun no matter how it goes

Our seventh move was a charm. Previous moves were paid for by the company my husband worked for, so all the packing, moving, and unpacking was paid for.

Granted, this time, all we had to do was move across town. We packed our own small...

Pros: There are NO Pros
Cons: Only Negatives when dealing with Mayflower

In Sept. 2005 Mayflower moved our belongings from NJ to Az. The entire scene was to say the least unsettling from step one the day they loaded our possessions on the truck. The truck arrived on time, but there was another load on the front portion of the ...

Pros: At least no one got hurt.
Cons: Argumentative, disrespectful, dangerous practices, bait & switch of agents, arrogant and unresponsive staff.

We've moved several times in the past few years. This last move, we interviewed several movers in the area. We chose the local Mayflower in Norfolk, VA (New Bell), because of their excellent safety rating published on the DOT's SAFER website: ...

Pros: Contents arrived
Cons: Bad faith practices for insurance claims

If you are a homeowner planning a local or cross-country move or a corporate relocation manager who ...

Pros: Not a one, don't do it!
Cons: Inefficient at every facet of moving.

Our Mayflower move was horrific. Beware of who you let in your home and who you trust with your life's treasures. I did a lot of research before entrusting my goods to Mayflower. I thought I was contracting with a company that had a history, and ...

Pros: Most customer service agents I contacted were friendly
Cons: Late delivery; Misrepresentation of prices and services

My moving experience with Mayflower has not been particularly positive. In this letter I document the substantial issues. It is my hope that in writing this letter, potential Mayflower customers (including those with McLaughlin Transportation and Wald...

Pros: ???
Cons: Unprofessional, terrible packing, rude customer service

Our move from Ft. Myers, FL to Michigan was terrible. We moved down there with another moving company (American Van Lines) and had an awesome experience. They packed things better than we could have, arrived a day early, and took the utmost care with ...

Pros: Would be hard to discover
Cons: Poor customer service

I am an experienced mover. I have moved my entire household all across this world more times than I truly care to remember. I have used the professional services and I have done it myself. When it came time to conduct my latest move, from Virginia to...

Pros: Friendly driver, on time, no damage, great experience!
Cons: Unexpected switch to United but it worked out great!

We had to move a small 3 bedroom house worth of stuff (about 9500 pounds, as it turns out) from the SF Bay Area to Phoenix. We thought about doing it ourselves but the decently long distance plus the likelihood of heat in Phoenix turned our thoughts to ...

Pros: Showed up on time. Contract holder tried to make good.
Cons: 4 days to perform 2 day job. Missing/damaged belongings. Accused me of being racist.

My nightmare started before Mayflower driver Lakevion Thomas showed up at my door. Mayflower had known about this move for at least a month and Thomas called me the day before to ask if he could arrive a day late. He was calling from a state away and ...

Pros: Arrived on time, Nothing lost or stolen, Driver kept in touch...
Cons: South Florida service was very poor, Did not return calls, Would not accept payment...

I called several moving companies to get estimates on making my move from South Florida to Phoenix, Arizona. Some quoted prices and total weights that were unbelievable. Mayflower and one other moving company sounded reasonable. In fact, we wanted to...