American Express Centurion

Pros: Comprehensive travel and lifestyle offerings. Personal service and unique perks
Cons: $7,500 1st yr fee, $2,500 thereafter. Mindless and untrained staff.

I have been with Amex since 2004. Platinum in the United Kingdom and then in the States when I moved for work and then after spending over $300,000 in a one-year period, I was invited to become a Centurion member. I had heard a lot about the card, was ...

Pros: Individualized service, complimentary upgrades, bonus points
Cons: Expensive

Lucky AMEX Platinum Card holders sometimes have the opportunity to upgrade to the AMEX Centurion Card, but is the AMEX Centurion Card just a matter of prestige or is it actually worth its annual fee?

It depends on how much you travel and where...

Pros: Priority pass (business lounge) x2, service, status, insurance
Cons: Annual fee, status

I have mixed opinions about my Amex Black Card. I have had it about a year now, and Ill pay the fee to renew it, so for that reason alone I have to say id recommend it as im not downgrading to Platinum, but I do travel a lot and so I use the few ...

Pros: You know you've made it when your offered one
Cons: Acceptability

Having more than 20 Credit, store and charge cards, including gold, platinum, Diners and world signia cards. I must say that I have found The American Express Centurion card to be one of the most useful and most rewarding card to use.

I have...

Pros: Great concierge service, immediate elite status, excellent customer service
Cons: Pricey

The American Express Centurion Card is perhaps one of the best charge/credit cards on the market today (later referred as the "black card"). The black card combines superior customer service, amazing travel benefits, and the service of a...

Pros: Looks good
Cons: Value for money

This Centurion Card used to be the ultimate status symbol - reserved for a few high spending individuals, it was aspired to by many and attainable by few.

Unfortunately, Centurion UK have now completely devalued this card. In the last two...

Pros: Great status symbol
Cons: bad customer service, staff arrogant/unhelpful, never managed to get upgrades promised, Platinum better value

I have been a customer with Amex since 1996 and was recently invited to pay £700 for the privilege of using their black centurion card. As I had used my Platinum card extensively (at times more than £10,000 per month) it was good to know that there were...

Pros: None
Cons: Plenty

Dear Sir,

Having written you a couple of days ago and having spoken to your subordinate, I have yet another example of sloppy service:

I called up today requesting the balance of my account and was told after much hesitation it was...

Pros: All the great features mentioned already by other members!
Cons: Still need improvement to surpass the Amex Platinum Card!

I've used the Centurion Card for over a year now! Recently I've noticed that American Express tries to gain more members for their fee-free charge card - Platinum Cash Rebate Card & the $30 annual fee - Starwood Preferred Guest by giving the similar...

Pros: High Credit line over USD$20,000 a month
Cons: high yearly fee, high exposure, poor customer service

From someone who has gone from a Gold Card, through Platinum Card, to Centurion Card, all I can say is the yearly fee increased, but the service did not.

I think you really have to ask yourself when a piece of plastic is costing...

Pros: Excellent personal service, high credit line and perks.
Cons: High fee - $1,000.00 per year.

I want to give you some of my background for starters.
AMEX member since 1995
Green, then Gold, then Platinum, now Centurion

Since this is an invitation only card, I first heard about it through American Express. I was honored to...

Pros: mostly travel related...
Cons: ...but the Platinum Card offers most of the benefits for $700 less.

The service is great, and so are the perks--but that had been the case with my Platinum card, which I carried for almost a decade before switching to Centurion. Many of the Centurion perks are not really practical (e.g., a free Concorde upgrade if you...

Pros: Great travel arrangements, great concierge BUT
Cons: Service nowhere near as good now compared with the UK launch when they were fantastic

It was absolutely amazing when first launched but I think even Amex themselves admit that they have released too many cards to be able to keep the standards of service as high as they were i.e. they used to guarantee one could telephone and talk to a...

Pros: IT'S FROM AMERICAN EXPRESS
Cons: HIGH RATES--USE ONLY IN EXTREME EMERGENCIES!

I have had an American Express Centurion account for about four years. When I first got the Centurion account they did not offer a credit card.

Have used the Centurion account by writing checks and will say that, as an account, I can't...

Pros: Still the best card to have
Cons: Already high cost has more than doubled

I just received "An Important Message Concerning Your Centurion Card Account" from American Express. The one page letter announced that new card members would be charged a $2500 annual fee (with $1500 for each additional card). "Original" card members...